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At Featherz Studio, we are committed to help you look and feel your best, and we believe that healthy hair care is an essential part of a healthy lifestyle. Let us invite you to sense and experience how our team of stylists transform the art of hairdressing with the latest technology and innovation.

Terms & Conditions
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using our webstore operated by our company/entity. ("us", "we", or "our"), or the services provided therein (the “Service”).  These Terms apply to all visitors, users and others who access or use the Service. 
Your access to and use of the Service is conditional upon on your acceptance of and compliance with these Terms.  By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, do not access or use the Service. 
We reserve the right to revise these Terms from time to time. Please check these Terms from time to time for any amendments. Your continued use of the Service after these Terms have been amended will be deemed to constitute your acceptance of the amended Terms.


Placing an Order
To place an order through our webstore, click on the product that you wish to purchase and follow the onscreen instructions. Your purchase of the product shall be subject to the terms and conditions contained in our webstore in relation to the product.    
You should take care to ensure that all the information you provide to us is correct. Please check your Order before submitting it to us. If you are placing an Order for a product which is digital content, you must check that the specifications of your computer or device meet the hardware and software requirements.
After you have placed an Order, we will send an email to you acknowledging that we have received your Order. This acknowledgement does not, however, mean that your Order has been accepted by us.
We are not obliged to accept your Order and may at our discretion decline to accept any Order. In the event we decline to accept an Order, we may send an email to you notifying you that we do not accept your Order. This is typically for the following reasons:
a.	the product is not available;
b.	we cannot authorise your payment;
c.	you are not allowed to purchase the Product from us under the applicable law;
d.	we are not allowed to sell the Product to you under the applicable law; or
e.	there has been an error in the pricing or description of the product.


When we accept your Order, we will confirm such acceptance by sending an email to you confirming that we have received your Order and will be preparing to ship the product to your address or, in the case of Products which are digital content, providing you with instructions on how the digital content can be downloaded (“Confirmation Email”). A binding contract in respect of the product ordered will be formed between you and us when the Confirmation Email is sent to you.


Cancellation & Refund
If you change your mind, or the product you received is not what you expected or are otherwise not satisfied with our product, please contact us before returning the item. 
You have [fourteen days] to return an order after receiving it.
If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product. 
Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.


Shipping & Delivery
Products in stock are normally delivered within the number of working days shown on our website.
We will deliver the Products to the address given in your Order. If no one is at the address at the time of delivery, we will inform you of an alternative time for the delivery or a location where you can collect the Products.
Unless arrangements are made with us, you must cover the cost of the return. We reserve the right to not allow for returns or exchanges to our products. 
Please note that exceptions may apply for the return of certain custom-made, hygienic and other products
You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.
If possible, please provide us with a tracking number for the return shipment.
If a returned item is shipped internationally, mark as “RETURNED GOODS” to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs.
If you have any questions, please contact us.


Disclaimer
The information contained on our webstore is for general information purposes only. We assume no responsibility for errors or omissions in the contents of our webstore or in the course of providing the Service. In no event shall our company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of our products, our webstore or the Service. 
We reserve the right to make additions, deletions, or modification to the contents on the webstore at any time without prior notice. We do not warrant that the webstore is free of viruses or other harmful components. 
You agree that we do not make any representations or warranties of any kind (implied, express or statutory) including warranties as to merchantability, satisfactory quality or fitness for a particular purpose, in respect of our products and/or the Service.  In addition, we do not make any representations or warranties that any digital content which we supply to you is (i) compatible with any third party software or equipment; or (ii) free of errors or bugs.


Privacy
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. 
We may use your Personal Information to contact you with newsletters, marketing or promotional materials.


Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the country which we have our primary place of business in. All disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the Courts of the said country.


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Cici and Mavis did a great job! They catered to our needs for our wedding hairdo. Mavis did a perm that make my partner’s hair not so flat n easy for styling on wedding day. Cici did a colour and highlight on my hair that have contrast for my actual day hairdo.They are patient and polite with their services. Thank you!!

Came across Featherz Studio on IG and decided to book an appointment with Mavis for a change. Now my hair feels softer and less tangled too! happy with the end result! Definitely will visit again☺️

Done hair straightening and c curl as recommended by Director Cici after sharing my concerns. She will also guide on better hair management and styling tips.Outcome is as desired and service is superb.

Cici did a fantastic job with my hair. I love my new perm, she managed to transform my straight flat fine hair to sexy, voluminous and bouncy curls! She was also informative on how to upkeep and style it. The salon is aesthetically pleasing and the service is great. I was served coffee and offered snacks at the beginning. I’ll definitely come back again!

This is my first time perming here and the experience has been great. Mavis and her team are professional and meticulous. Mavis also patiently taught me on how to dry and curl my hair myself. The studio is very clean and homely. Highly recommend!

Writing this review 1 month in! My perm is still going strong and I love waking up to effortless curls every morning. Even though I had bleached highlights, my hair is not dry (I did the treatment perm too) compared to the last time I did my perm at another salon. Highly recommend! 👍

A very good experience in featherz studio, staff are friendly and professional especially Zac Cici. She is so skillful and experienced. Salon that will never go wrong, definitely the only choice for me. Thank you Cici !

Loved my experience here! Staff were very welcoming and fun. My perm turned out so well, loving it even post wash a few days after perm.My stylist was also very skillful and experienced.One of my best salon experience :)

Beautiful, new, and clean place. Warm ambience.  Wonderful and meticulous work by Cici. I love the result. Excellent service by the staff, especially Meylisa.  Highly recommended.

Cici was very good at styling the right perm for you. The salon was very comfortable and I liked that it wasn’t too loud or hectic like lots of salons are.

It was my first time engaging Featherz Studio (definitely not the last time) and I was assigned to Stylist CiCi. I love how CiCi was skilled and knowledgeable, she was able to identify exactly what I was looking for without having me to show photo reference.Highly recommend this place, honest and no hard selling. See you guys again and thank you so much!

Hear what our customers say about us....

Hear what our customers say about us....

Celine Tay

Jasmine Tay

Bryan Lee

Janice Lee

Ef Si

Semi Lee

Yap Jing Wen